Privacy Policy

 
 

Effective date: August 29, 2025

I take your privacy seriously and am committed to protecting your personal data. This Privacy Policy explains what information I collect, how I use it, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018).

1. Information I Collect

When you interact with my website (https://www.amandacallenberg.com) or work with me, I may collect:

  • Contact details: your name, email address, and phone number (for enquiries, consultations, or bookings).

  • Health and lifestyle information: shared voluntarily during consultations or intake forms, used only to provide nutritional therapy services.

  • Usage data: pages you visit, time spent on the site, clicks, and technical information such as IP address, browser, and device type.

  • Cookies and tracking: used for analytics, site performance, and advertising.

2. How I Collect Data

  • Directly from you: when you complete a form, send me an email, or book a consultation.

  • Automatically: via cookies and similar technologies.

  • Through third-party tools I use:

    • Google Analytics 4 – to understand website performance and visitor trends.

    • Microsoft Clarity – to view anonymised session recordings and heatmaps.

    • Google Ads – to measure conversions from advertising campaigns.

    • Squarespace – my website host, which processes contact form submissions securely.

3. How I Use Your Data

I use your information to:

  • Provide and improve my services.

  • Respond to your enquiries.

  • Manage consultations and client relationships.

  • Monitor website use and improve site performance.

  • Share resources and updates (if you’ve opted in to emails).

4. Legal Grounds for Processing

I only process your personal data where I have a lawful basis, such as:

  • Consent: e.g., signing up for a newsletter.

  • Contract: e.g., working together in a nutrition programme.

  • Legal obligation: e.g., accounting or record-keeping.

  • Legitimate interests: e.g., improving services or marketing to those who’ve shown interest.

5. Sharing Your Data

I do not sell or trade your information. I may share it with trusted third-party providers who support my services (such as Squarespace, Google, or email platforms). These providers are only allowed to use your data in line with my instructions and relevant laws.

6. Storing Your Data

Your information is stored securely and only for as long as necessary. Health-related data may be kept for up to 7 years (as required for professional standards).

7. Your Rights

You have the right to:

  • Access the personal data I hold about you.

  • Request corrections or deletion.

  • Withdraw consent at any time.

  • Object to certain uses (like marketing).

To exercise these rights, please email me at amanda@amandacallenberg.com.

8. Cookies

I use cookies to make the site work better and to track anonymous visitor behaviour. You can manage cookies through your browser settings.

9. Changes to This Policy

I may update this Privacy Policy from time to time. Changes will be posted here with an updated “effective date.”

10. Contact Me

If you have any questions about this Privacy Policy or how your data is handled, please email me at amanda@amandacallenberg.com or call +44 7984 668090.